Posted on September 19th, 2017
How do you know if the training is sticking? How do you know that soft skill improvements are making a difference? Regardless of the industry, these questions are always present. Organizational stakeholders and individuals need to know that there is a Return on Investment (ROI) when they make decisions to train their workforce. We must also consider the Return on Expectations (ROE) so that we deliver an experience and result that meets expectations.